The page uses Browser Access Keys to help with keyboard navigation. Click to learn moreSkip to Navigation

Different browsers use different keystrokes to activate accesskey shortcuts. Please reference the following list to use access keys on your system.

Alt and the accesskey, for Internet Explorer on Windows
Shift and Alt and the accesskey, for Firefox on Windows
Shift and Esc and the accesskey, for Windows or Mac
Ctrl and the accesskey, for the following browsers on a Mac: Internet Explorer 5.2, Safari 1.2, Firefox, Mozilla, Netscape 6+.

We use the following access keys on our gateway

n Skip to Navigation
k Accesskeys description
h Help
2017-2018 Graduate Bulletin
Appalachian State University
  Feb 24, 2018
2017-2018 Graduate Bulletin

HCM 5590 - Performance Improvement Concepts and Applications in Health Care (3)

When Offered: Fall
This course explores the concepts of performance improvement in US health care organizations. Students learn and demonstrate the leadership and management approaches and skills necessary to promote a culture of performance improvement in a health services organization. Techniques, tools, and processes currently used by organizations to monitor and improve the quality of clinical, operational, and administrative functions are addressed.
Prerequisite: HCM 5210  or permission of the instructor.