HCM 5735 - Health Care Operations Management (3)

When Offered: Spring
This course informs and applies the theories, principles and concepts of operations management in health care organizations. The course focuses on improving clinical and administrative processes, ensuring efficient use of resources, maintaining quality outcomes, while accounting for the complex health care environment. Concepts of health care quality, financial and systems management are also covered in this course. The aim of the course is to develop skills, attributes and behaviors of managerial professionals working in the health care industry.
Prerequisite: Admission to the MHA program or permission of the instructor.